Frequently Asked Questions about Open Play
Our playspace offers Open Play from 9 am to 5 pm, Monday through Friday, and 9 am to 1 pm on Saturday.
Yes, starting on March 14th, 2023 we now require reservations for Open Play to ensure that we can accommodate all families and maintain safe capacity limits.
- Where can I book my Open Play reservation?
You can now easily reserve your play session right from Google Search, Google Maps, our Facebook Page, Instagram, and of course, our website. - Can I make a reservation for multiple dates and times?
Yes, you can make a reservation for multiple dates and times through our online scheduling system. - Can I reschedule my reservation?
Yes, you can reschedule your reservation through our online scheduling system. - What if I have more than one child?
For the first child, regardless of age, the general admission fee is $12.99. Any additional children ages 1+ are $12.99 each. This includes two hours of playtime, access to our play area, and complimentary coffee and water. For families with a paying sibling that also have children aged 6 months to 11 months, we offer an "Add-On" option. This option allows you to include younger siblings in the fun for just $6.50. This price includes access to our play area, and complimentary coffee and water. Children under 6 months are always free with a paying sibling. - What if I didn't make a reservation?
We will still accommodate walk-ins if we are not busy, but you will need to adhere to the end time of the Open Play session that is in progress at your time of visit.
If you have any additional questions or need assistance with making a reservation, please don't hesitate to contact us. We're here to help ensure that your Open Play experience is as enjoyable as possible.
If using a physical gift card or punch card, click on the "redeem coupon" button and enter the code "GIFTCARD" or "PUNCHCARD" during checkout. You will then present your card at check-in.
Yes, you can sign the waiver form before your visit to save time. You can access the waiver form by clicking the link provided below:
Our playspace is designed for children ages 0-6.
For the first child, regardless of age, the general admission fee is $12.99. Any additional children ages 1+ are $12.99 each. This includes two hours of playtime, access to our play area, and complimentary coffee and water.
For families with a paying sibling that also have children aged 6 months to 11 months, we offer an "Add-On" option. This option allows you to include younger siblings in the fun for just $6.50. This price includes access to our play area, and complimentary coffee and water.
Children under 6 months are always free with a paying sibling.
Our memberships are a great value! For just $65 per month for the first child and $25 for each additional child, you can enjoy all the benefits of being a member. Memberships are recurring, with payment processed on the same day each month as your sign-up date. You have the flexibility to cancel anytime.
As a member, you'll receive exclusive perks. Enjoy a 10% discount on all inventory and events, making your experience even more affordable. Plus, you'll get early access to our latest events through email, along with a special 10% off discount code. Don't miss out on the fun - become a member today!
At this time, Play Passes are only available for purchase in-house.
A Play Pass is a punch card that allows you to pre-pay for multiple visits to Imagination Station FTW. Each visit uses one punch per child. The cost of a Play Pass is $40 for 4 punches.
Absolutely! We love hosting field trips for groups of 15 kids or more. Our focus is on children aged 6 and under, providing them with an enriching experience. The duration of the field trip aligns with our reservation calendar, offering a two-hour time slot. Each time slot can accommodate up to 20 children.
Here are the details:
- Fee: $10 per child with a minimum charge of $150, regardless of the number of children attending.
- We maintain a teacher to student ratio of 1-10, and required teachers and chaperones receive complimentary admission.
- To secure your desired date and time, a non-refundable deposit of $50 will be collected.
- The remaining balance is due on the day of your scheduled visit.
- One week before your visit, we will email you with pre-visit information to ensure a smooth and enjoyable experience.
We're thrilled to welcome your group and create a memorable field trip! If you have any further questions, feel free to reach out. We can't wait to see you at Imagination Station FTW!
No, we allow parents and caregivers to bring their own snacks into the playspace. All food and snacks must be kept in the designated snack area.
We offer complimentary water and locally-roasted coffee for purchase. No snacks.
Yes, we allow outside food and drinks in the playspace.
Unfortunately, we do not allow outside cakes or cupcakes to be brought in. However, we are happy to help you plan a fantastic party experience on Saturdays or Sundays. Let's make your celebration unforgettable!
We have a maximum capacity of 25 kids to ensure the safety and comfort of all visitors. Please contact us for more information.
Yes, our playspace is accessible for children of all abilities. If you have any specific needs, please don't hesitate to reach out to us.
We offer a variety of imaginative play activities, including dress up, and interactive toys. Our playspace is designed to encourage creativity and imaginative play.
Yes, strollers are allowed inside the playspace. However, for the safety and comfort of all visitors, we ask that strollers be parked in the designated stroller area during playtime. If you need access to your stroller during your visit, please let a staff member know and they will be happy to assist you.
Yes, parents or care givers must stay with their children at all times while in the playspace.
We recommend dressing comfortably and in clothing that allows for easy movement. Shoes (both parents/caregivers and children) must be removed before entering the playspace.
We accept cash, credit, and debit cards.
Frequently Asked Questions about Birthday Parties
Birthday party hours:
Saturday:
2:00 PM - 3:30 PM
4:30 PM - 6:00 PM
Sunday:
9:00 AM - 10:30 AM
11:30 AM - 1:00 PM
2:00 PM - 3:30 PM
4:30 PM - 6:00 PM
Yes, we offer a variety of birthday party packages. You can find more information here to book your party.
Yes, you are welcome to bring outside food and drinks to enjoy in our playspace. However, please note that we do not permit the use of any appliances or devices that require an electrical outlet. Additionally, we kindly request that no alcohol is brought onto the premises.
We have a maximum capacity of 25 kids and 30 adults to ensure the safety and comfort of all visitors. Please contact us for more information.
Yes, our playspace is accessible for children of all abilities. If you have any specific needs, please don't hesitate to reach out to us.
We accept cash, credit, and debit cards.
