FAQS
Our playspace offers Open Play from 9 am to 5 pm, Tuesday through Friday, and 9 am to 1 pm on Saturday. Book Open Play
Birthday party hours:
Saturday:
2:00 PM - 3:30 PM
4:30 PM - 6:00 PM
Sunday:
9:00 AM - 10:30 AM
11:30 AM - 1:00 PM
2:00 PM - 3:30 PM
4:30 PM - 6:00 PM
Yes, starting on March 14th, 2023 we now require reservations for Open Play to ensure that we can accommodate all families and maintain safe capacity limits.
- Where can I book my Open Play reservation?
You can now easily reserve your play session right from Google Search, Google Maps, our Facebook Page, Instagram, and of course, our website. - Can I make a reservation for multiple dates and times?
Yes, you can make a reservation for multiple dates and times through our online scheduling system. - Can I reschedule my reservation?
Yes, you can reschedule your reservation through our online scheduling system. - What if I have more than one child?
For the first child, regardless of age, the general admission fee is $12.99. Any additional children ages 1+ are $12.99 each. This includes two hours of playtime, access to our play area, and complimentary coffee and water. For families with a paying sibling that also have children aged 6 months to 11 months, we offer an "Add-On" option. This option allows you to include younger siblings in the fun for just $6.50. This price includes access to our play area, and complimentary coffee and water. Children under 6 months are always free with a paying sibling. - What if I didn't make a reservation?
We will still accommodate walk-ins if we are not busy, but you will need to adhere to the end time of the Open Play session that is in progress at your time of visit.
If you have any additional questions or need assistance with making a reservation, please don't hesitate to contact us. We're here to help ensure that your Open Play experience is as enjoyable as possible.
Yes, you can sign the waiver form before your visit to save time. You can access the waiver form by clicking the link provided below:
Our playspace is designed for children ages 0-6.
For the first child, regardless of age, the general admission fee is $12.99. Any additional children ages 1+ are $12.99 each. This includes two hours of playtime, access to our play area, and complimentary coffee and water.
For families with a paying sibling that also have children aged 6 months to 11 months, we offer an "Add-On" option. This option allows you to include younger siblings in the fun for just $6.50. This price includes access to our play area, and complimentary coffee and water.
Children under 6 months are always free with a paying sibling.
At this time, memberships are only available for purchase in-house.
Our monthly membership fee is $65 for the first child, and $25 for each additional child. Children under 6 months old with a paying sibling are able to join for free. As a member, you'll also receive a 10% discount on all events at Imagination Station FTW.
At this time, Play Passes are only available for purchase in-house.
A Play Pass is a punch card that allows you to pre-pay for multiple visits to Imagination Station FTW. Each visit uses one punch per child. The cost of a Play Pass is $40 for 4 punches.
Yes, we offer a variety of birthday party packages. You can find more information here to book your party.
No, we allow parents and caregivers to bring their own snacks into the playspace. All food and snacks must be kept in the designated snack area.
We offer complimentary water and locally-roasted coffee for purchase. No snacks.
Yes, we allow outside food and drinks in the playspace.
We have a maximum capacity of 25 kids to ensure the safety and comfort of all visitors. Please contact us for more information.
Yes, our playspace is accessible for children of all abilities. If you have any specific needs, please don't hesitate to reach out to us.
We offer a variety of imaginative play activities, including dress up, and interactive toys. Our playspace is designed to encourage creativity and imaginative play.
Yes, strollers are allowed inside the playspace. However, for the safety and comfort of all visitors, we ask that strollers be parked in the designated stroller area during playtime. If you need access to your stroller during your visit, please let a staff member know and they will be happy to assist you.
Yes, parents or care givers must stay with their children at all times while in the playspace.
We recommend dressing comfortably and in clothing that allows for easy movement. Shoes (both parents/caregivers and children) must be removed before entering the playspace.
We accept cash, credit, and debit cards.